Refund Policy – JAMIL FABRICS (MC-PRIVATE) LIMITED
Address: Shop #2, Jamil Fabrics, Main Bazar, Naushera, Pakistan
Phone: 0334-5695896
Email: amilahmed2t@gmail.com
1. Do you offer refunds?
Refunds are available only if the wrong item was delivered or the product was defective.
2. Can I request a refund after using or stitching the product?
No, used, stitched, or altered fabric or clothing cannot be refunded.
3. What if the product is not as shown in the picture?
We will review the issue and may offer a replacement or exchange depending on proof.
4. How do I request a refund?
Contact us via phone or email and provide order details and photos of the product.
5. How long does it take to process refunds?
Refunds are processed within 5–7 working days after approval.
6. Are delivery charges refundable?
Only if the error was from our side.
7. Can I exchange an item instead of receiving a refund?
Exchanges may be possible depending on stock availability.
8. What if the item arrives damaged?
You must report it within 24 hours with photos for verification.
9. Do you offer refunds on sale items?
Sale and discounted items are usually non-refundable.
10. Do you offer refunds on bulk or wholesale orders?
Bulk order refunds are provided only in special cases after review.
11. What if the item is out of stock?
You may choose to wait for restock or request a refund.
12. Who can I contact about refund issues?
Call 0334-5695896 or email amilahmed2t@gmail.com.